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Frequently Asked Questions (FAQ)

Where do I go with questions about my personal loan? does not make loans and are not a financial institution or bank. does not make credit decisions or have any involvement in those decisions. The operator of provides a loan matching service. The operator of is not a representative of any lenders and nor is it an agent of any lenders. If you have any questions regarding a personal loan, you will need to direct them to your lender who will be able to assist you. You will find the details of your lender in your loan documentation or you can contact your credit union or bank for the contact details of the lender.

What will I need to qualify for a short term loan?
The basic requirements for a short term loan are not difficult to meet and even if you have a poor credit history, you could still qualify for a loan. As a minimum, you will need be 18 years old or over, have a regular income of not less than $880, and you will need to be a US resident. The minimum requirements may vary by lender, but you can still apply for a loan, even if you have filed for bankruptcy or you have bounced checks.

What can I use my personal loan money for?
People use the money from short term personal loans for all kinds of things. It could be that you need to pay some bills urgently, or you need to have your motor vehicle repaired. Short term loans are the ideal way to raise cash fast when you need it in an emergency. Lenders do not place any restrictions on what you can use the funds from a loan for and you could have your cash in your bank account the very next business day.

When will I receive the funds?
The approval of a short term loan is usually very fast and it could take as little as just a few minutes. It will take a little longer for the lender to process your loan, though. If your application is approved, you can expect to see the funds in your back account within just a few days. Very often, the funds are made available to you the next business day.

How do you protect my personal information?
When you submit your application form, all your private and confidential information is protected by SSL encryption. The data is scrambled during transmission to ensure that it cannot be intercepted and read by anyone else.

Will I need to visit a loan store?
When you use the matching service, everything is done online. You will never be asked to go into a store and wait in line. Everything is done in complete privacy in the comfort of your own home.

How much do you charge for using the matching service?
There is no fee for using the loan matching service. When you are approved for a loan, your lender will present to you the terms and conditions of the loan along with details of the interest rate that will be charged and any other fees and charges before you agree to the loan. is not a lender. We cannot tell you in advance what fees, charges, and interest you are likely to be charged. You are under no obligation to accept any loan offer that may be presented to you.

Can I apply by telephone?

If you would rather use the telephone to apply for loan via, you can contact us on (855) 401-7255

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